At Novotel West HQ we are committed to embedding sustainability into every facet of our daily operations. As part of Accor’s global sustainability ambitions, we are continually evolving our practices to reduce our environmental footprint while delivering the exceptional comfort and hospitality our guests expect. From reducing waste and conserving resources to supporting responsible sourcing, we're proud to be taking meaningful steps towards a more sustainable future.

Eliminate Single-Use Plastics

• Refillable Amenities: Guest bathrooms feature premium, eco-friendly amenities in refillable wall-mounted dispensers.
• No Plastic Bottles: Single-use plastic water bottles have been removed as part of our ongoing waste reduction efforts.
• Resource Reduction: Items such as toothbrushes, combs and shower caps are available on request rather than being placed in every room, helping to minimise unnecessary waste.

Sustainable Dining & Food Waste Management

• Locally Sourced Produce: Wherever possible, we partner with suppliers across Western Sydney and surrounding regions to reduce transport emissions and support local businesses.
• Responsible Sourcing: Our menus align with Novotel's Positive Impact Plan in partnership with the World Wide Fund for Nature (WWF) to eliminate endangered seafood species and offer more balanced, plant-forward options.
• Reducing Food Waste: Our culinary team actively monitors food waste and diverts organic materials, including coffee grounds, from landfill through composting and agricultural initiatives.

Resource Conservation & Energy Efficiency

• Climate Action: Targeting lower greenhouse gas emissions by shifting toward energy-efficient LED lighting and eco-certified appliances.
• Water Stewardship: Installing standard flow regulators across all taps and showers to carefully manage consumption without sacrificing guest comfort.
• Operational Recycling: Maintaining strict waste-segregation policies for paper, cardboard, glass, and cartridges to ensure materials contribute to a circular economy.

Empowering Guests and Community

• Go Green Rewards: Guests can choose to opt out of daily housekeeping services, helping to reduce water, energy and chemical consumption during their stay.